Privacy policy

2. What we process

HoppHome is designed so that searching requires no account and no personal data. What we do process falls into five groups:

Server and log data

Every request leaves a technical trace: IP address, date and time, the page requested, referrer and browser identification. We need it to operate the service securely and to detect abuse. These operational logs are kept short-term and are not used to profile you. Separately from them we keep visitor statistics — described below under “Usage and visitor statistics”.

Favorites on your device

Saved properties are stored in your browser's local storage, on your device. They never reach our servers, and clearing your browser data removes them.

Account data (owners only)

If you sign in to publish or manage a listing, we receive your name, email address and profile picture from Google. We never receive your password. A session cookie keeps you signed in.

Listings, requests and inquiries

Content you submit — a listing with its address and contact details, a wanted ad, or an inquiry about a property. Listings and wanted ads are published deliberately and therefore public. An inquiry is passed to the advertiser concerned, because that is its purpose.

Usage and visitor statistics

For listings published on HoppHome we count impressions, detail views, contact clicks and similar events so the advertiser can see how their listing performs. In addition we record one entry per page view, per search and per click on our own advertising space, holding the IP address, browser identification, referrer, page requested, language and time. From these we derive visitor numbers, the regions people come from and what they search for, and we separate automated traffic (search engines, scanners) from real visits. We use this data for audience measurement and to improve the service — not for advertising profiles, not for personalised advertising, and not to identify you as a person. After 90 days we delete the IP address, browser identification and referrer from these entries; only anonymous counts remain. For signed-in owners we additionally record which pages of their own account area (dashboard, favourites) were visited and when — for statistical purposes; these entries are deleted entirely after 90 days.

3. Advertising and cookies

HoppHome is financed by advertising and uses Google AdSense, a service of Google Ireland Limited. To deliver, measure and — depending on your settings — personalise ads, Google may set cookies or read device identifiers, and may process your IP address and your interaction with the ad slot.

Google acts as an independent controller for this processing. What Google collects and how it is used is described in Google's own privacy information; we have no access to the individual data behind an ad impression.

We keep advertising strictly separate from content: every ad slot is labelled, and no advertiser can buy a position in the search results.

• Manage or switch off ad personalisation at Google: myadcenter.google.com ↗
• Opt out of personalised advertising industry-wide: youronlinechoices.com ↗

4. Third parties involved

Besides advertising, these providers are involved in operating the site. Each receives only what its function requires:

Google Ireland Limited

AdSense advertising and sign-in via Google OAuth.

Flatfox AG

Source of aggregated listings. Cover images load directly from flatfox.ch, so your browser contacts Flatfox when a listing is displayed. Clicking an aggregated listing takes you to flatfox.ch, where Flatfox's own privacy policy applies.

Resend

Delivery of transactional email such as inquiry notifications.

Our hosting provider

Operation of the servers and databases on which HoppHome runs.

ipwho.is

Resolving an IP address to a country and city for the visitor statistics. Each address is sent at most once and the result is cached on our side; addresses from private networks never leave our servers.

5. How long we keep data

Log data is kept short-term for security purposes. Visitor-statistics entries are anonymised after 90 days: the IP address, browser identification and referrer are deleted and only the counts remain. Listings, wanted ads and account data stay for as long as you use them, and are deleted when you delete the entry or your account. Inquiries remain with the advertiser they were sent to. Where a legal retention period applies, it takes precedence.

6. Your rights

Under the revFADP you may, at any time and free of charge:

• →request information about the personal data we hold about you;
• →have inaccurate data corrected;
• →have your data deleted, or its processing restricted;
• →receive your data in a machine-readable format, or have it transferred;
• →object to a specific processing operation, including advertising-related processing.

One email to the address above is enough. If you disagree with how we handle your request, you can contact the Federal Data Protection and Information Commissioner (FDPIC) in Bern.

7. Data outside Switzerland

Some of the providers above process data abroad, including in the EU and the United States. Such transfers take place on the basis of the safeguards provided for in data protection law — an adequacy decision or standard contractual clauses.

8. Security

Traffic is encrypted in transit (HTTPS), access to production data is restricted to the people who need it, and we do not store passwords because sign-in runs through Google. No system is perfectly secure, but we treat your data as data we would want handled carefully ourselves.

9. Changes to this policy

We update this page when the service changes — for example when a data source or a provider is added. The date at the top always shows the current version.

10. Contact

For any question about data protection at HoppHome: hoppswisscontact@gmail.com